Access to Your DWI Defense Lawyer
Rules to keep in mind for access to your DWI Defense Lawyer:
The Coffey Firm’s office hours are 8:30 to 5:30 Monday through Friday (except for most major holidays). Further, because court hold docket in the mornings, the best time to reach the DWI Defense Attorneys will be in the afternoons. Luckily, our office staff are fully integrated into the DWI Defense Lawyer team and are ready to answer any questions you may have about your case or will leave a message for the DWI Defense Lawyers to call you back as soon as they return from court.
Emails are always welcome, but please be aware that emails are not checked 24/7 so if there is an emergency please call the office. Text messages are much the same and you should hold off on texting outside of emergencies. The DWI Defense Lawyers are always willing to talk during office hours, but for major matters (such as a case evaluation or consultation on a new case) we prefer that you schedule an appointment so that you receive the dedicated attention the matter requires.
After-hours calls will be answered by a live answering service who will take a message for the DWI Defense Lawyers, but will attempt to connect to the DWI Defense Lawyer in event of an emergency.
Access to your DWI Defense Lawyer in case of an emergency
After hours calls or texts to the DWI Defense Lawyers’ personal contact information are reserved for EMERGENCIES ONLY. Emergencies may include, but are not limited to:
- Police are arresting you or have pulled you over;
- You experience a sudden medical emergency such as a heart attack or stoke (*PLEASE CALL 911 FIRST AND ONLY CALL US ONCE YOUR ARE SAFE*);
- A family member is experiencing serious illness, has passed away, or is hospitalized;
- A family member or close friend was arrested;
- You are experiencing suicidal thoughts. *WE UNDERSTAND THE STRESS YOU ARE UNDER. DO NOT LET THE STRESS CONSUME YOU. LET US HELP YOU THROUGH THIS.*
We will prioritize other urgent (non-emergency) matters. The office will notify the DWI Defense Lawyers of these matters as soon as possible so they may address them. An urgent matter may include:
- Running late for court date;
- Non-major accident (i.e., only vehicle damage);
- Needing to reschedule a meeting or evaluation;
- Loss of employment;
- Financial difficulties.
The Coffey Firm understands the stress a DWI arrest causes. Please understand that many of our clients also experience this stress, so feel free to contact the DWI Defense Lawyers if you feel you have not heard from us recently or if you have any questions.