Access to Your DWI Defense Lawyer
Rules to keep in mind for access to your DWI Defense Lawyer:
The Coffey Firm’s office hours are 8:30 to 5:30 Monday through Friday (except for most major holidays). Further, because court hold docket in the mornings, the best time to reach the DWI Defense Attorneys will be in the afternoons. Luckily, our office staff are fully integrated into the DWI Defense Lawyer team and are ready to answer any questions you may have about your case or will leave a message for the DWI Defense Lawyers to call you back as soon as they return from court.
Emails are always welcome, but please be aware that emails are not checked 24/7 so if there is an emergency please call the office. Text messages are much the same and you should hold off on texting outside of emergencies. The DWI Defense Lawyers are always willing to talk during office hours, but for major matters (such as a case evaluation or consultation on a new case) we prefer that you schedule an appointment so that you receive the dedicated attention the matter requires.
After-hours calls will be answered by a live answering service who will take a message for the DWI Defense Lawyers, but will attempt to connect to the DWI Defense Lawyer in event of an emergency.
Access to your DWI Defense Lawyer in case of an emergency
After hours calls or texts to the DWI Defense Lawyers’ personal contact information are reserved for EMERGENCIES ONLY. Emergencies may include, but are not limited to:
- Police are arresting you or have pulled you over;
- You experience a sudden medical emergency such as a heart attack or stoke (*PLEASE CALL 911 FIRST AND ONLY CALL US ONCE YOUR ARE SAFE*);
- A family member is experiencing serious illness, has passed away, or is hospitalized;
- A family member or close friend was arrested;
- You are experiencing suicidal thoughts. *WE UNDERSTAND THE STRESS YOU ARE UNDER. DO NOT LET THE STRESS CONSUME YOU. LET US HELP YOU THROUGH THIS.*
We will prioritize other urgent (non-emergency) matters. The office will notify the DWI Defense Lawyers of these matters as soon as possible so they may address them. An urgent matter may include:
- Running late for court date;
- Non-major accident (i.e., only vehicle damage);
- Needing to reschedule a meeting or evaluation;
- Loss of employment;
- Financial difficulties.
The Coffey Firm understands the stress a DWI arrest causes. Please understand that many of our clients also experience this stress, so feel free to contact the DWI Defense Lawyers if you feel you have not heard from us recently or if you have any questions.[/vc_column_text][/vc_column][/vc_row]
***Please know that your communication is confidential under the attorney client privilege. The first step in solving a problem is to take action. Please know that your questions and concerns are very important to us. Dallas-Fort Worth DWI Board Certified* Lawyer Mimi Coffey understands that everyone makes mistakes. She further believes that communication is key in solving problems. We will respond to your email shortly. If this is an emergency outside of business hours, please feel free to contact Mimi Coffey at [email protected] or call us at 817-831-3100 or 214-219-6464.
If this is an emergency and you are an existing client please feel free to text Mimi on her cell phone (located on her business cards and in your materials). Hang on and know that this too shall pass. When you worry about the unknown, you start to feel stressed and afraid. This is an understandable reaction, but know that The Coffey Firm is here to help you with what we know to be one of the most traumatic events of your life. The best thing you can do now is to let us handle your case, and ensure that you are well taken care of. Our team of lawyers work tirelessly to help you with your case.